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FAQ

  • What’s the ingredients of your products ?

    We tell you everything! Our concentrated active ingredients contain coconut-based surfactants, pH regulator, minerals, natural parfum, natural preservative.

  • Are your products safe for all skin, even sensitive skin?

    Our formula is created with the mildest green ingredients, without allergen chemicals to prevent irritation and allergies on skin. We don’t compromise on our products: we use only natural ingredients and we banned harmful chemicals in our formula.

  • Why is there caution on your products?

    Our products are concentrates of natural active ingredients and are therefore irritating before dilution in water. Please follow the instruction for dilution before usage.

  • Are Purefyl products safe to use while pregnant?

    Yes as we use green ingredients that’s mild for skin. However, pregnancy is a sensitive period: we recommend to stay vigilant when using any cleaning product.

  • Are your products dangerous for animals and baby?

    No, our products are formulated to be gentle and safe, not only for your baby but also your animals.

  • Why Purefyl gives only the active ingredients?

    Conventional cleaning products contain more than 90% water. So, what consumers purchase is basically water and plastic bottles. This generates new plastic bottle waste every time they run out of soaps. We want to give only the essentials and real concentrated soap for our consumer that also helps them reduce plastic waste.

  • I make my own laundry soap from soap nuts (buah lerak), what’s the difference with Purefyl?

    If you’re making your own soap then congratulations for living sustainably! Soap nuts are great since it has natural saponin as cleaning property. However, there are some downsides to these : it takes time to make a liquid soap out of them, lack of foam and smell, and the cleaning result is unpredictable and sometimes less efficient.

    Therefore, Purefyl was created to help people make their own soap that works efficiently, all while using natural ingredients. Plus, it only takes 2 minutes to make it!

  • What’s the environmental impact of your products?

    First of all, we use only plant based ingredients that are non-toxic for skin and marine life. We pack our products in a smaller pouch as we give only the active ingredients: this is 7x less plastic than using a new plastic bottle. Also, by not transporting water, we succeed to cut a considerable amount of carbon emission (CO2) in transport.

  • Your pouch is made of plastic, what do you say about this?

    Yes, we acknowledge this is something that we still need to work on. We are constantly working on developing our brand and packaging. However, our pouch is smaller than others since we transport no water. This also cut plastic waste up to 7x times compared to other products. We encourage you to send the pouch to a recycle facility such as bank sampah or waste4change.

  • Are your products biodegradable?

    Yes, our products are formulated with 100% easily biodegradable ingredients.

  • Are your products fabricated in Indonesia?

    Our cleaning products are laboratory-made in Indonesia.

  • Are your products tested on animals?

    We never use animals to test our products. Our products are 100% vegan and plant based.

  • Can I wash for all types of textile with your soap?

    Of course, our soap is suitable for all types of textile, even the softest fabric such as batik, scarf, etc.

  • Can I use your soap to wash colorful fabric?

    Yes, our soap is suitable for all color.

  • How to dose the soap?

    The average dose of normally soiled laundry is 20-30 mL of soap. For heavily soiled laundry, we recommend 40-60 mL of soap. To measure easier, our 1 bottle cap equals to 10ml. If there’s any heavy stain, please don’t hesitate to treat them first separately since our soap doesn’t contain any enzyme.

  • Do I need a softener for my laundry?

    We already included water softening agent in our formula. However, water, depending on their hardness level, could change the texture of linen during rinsing stage as limescale redeposit on linen. That’s why softener is normally added during this stage. We recommend mixing white vinegar and few drops of essential oil if you want to add natural softener.

  • I don’t have the measuring cup, how can I add water to bottle ?

    Our bottle comes with a printed water limit. Just fill the water until the uppermost line of water limit. No need a measuring cup!

  • What’s the ingredients of your products ?

    We tell you everything! Our concentrated active ingredients contain coconut-based surfactants, plant-derived moisturizer, minerals, natural parfum, natural preservative.

  • Are your products safe for all skin, even sensitive skin?

    Our formula is created with the mildest green ingredients, without allergen chemicals to prevent irritation and allergies on skin. We don’t compromise on our products: we use only natural ingredients and we banned harmful chemicals in our formula.

  • Why is there caution on your products?

    Our products are concentrates of natural active ingredients and are therefore irritating before dilution in water. Please follow the instruction for dilution before usage.

  • Are Purefyl products safe to use while pregnant?

    Yes as we use green ingredients that’s mild for skin. However, pregnancy is a sensitive period: we recommend to stay vigilant when using any cleaning product.

  • Are your products dangerous for animals and baby?

    No, our products are formulated to be gentle and safe, not only for your baby but also your animals.

  • Why Purefyl gives only the active ingredients ?

    Conventional cleaning products contain more than 90% water. So, what consumers purchase are basically water and plastic bottles. This generates new plastic bottle waste every time they run out of soaps. We want to give only the essentials and real concentrated soap for our consumer that also helps them reduce plastic waste.

  • What’s the environmental impact of your products ?

    First of all, we use only plant based ingredients that are non-toxic for skin and marine life. We pack our products in a smaller pouch as we give only the active ingredients: this is 7x less plastic than using a new plastic bottle. Also, by not transporting water, we succeed to cut a considerable amount of carbon emission (CO2) in transport.

  • Your pouch is made of plastic, what do you say about this?

    Yes, we acknowledge this is something that we still need to work on. We are constantly working on developing our brand and packaging. However, our pouch is smaller than others since we transport no water. This also cut plastic waste up to 7x times compared to other products. We encourage you to send the pouch to a recycle facility such as bank sampah or waste4change.

  • Are your products biodegradable?

    Yes, our products are formulated with 100% easily biodegradable ingredients.

  • Are your products fabricated in Indonesia?

    Our cleaning products are laboratory-made in Indonesia.

  • Are your products tested on animals?

    We never use animals to test our products. Our products are 100% vegan and plant based.

  • How to dose the soap?

    1 pump of soap to wash the dish using a sponge. For soaking, dilute 1 pump of soap in a bowl of water.

  • I don’t have the measuring cup, how can I add water to bottle ?

    Our bottle comes with a printed water limit. Just fill the water until the uppermost line of water limit. No need for a measuring cup!